Thank you for purchasing Unuvex LLC apparel products. The following are shipping and delivery instructions applicable to the United States:
I. Delivery Area
We support delivery to the continental United States (50 states). Delivery to some remote areas, outlying islands, or special addresses (such as military bases) may not be available at the moment; please refer to your order for details.
II. Shipping Time
Orders will be processed and shipped within 1–3 business days after successful payment (excluding holidays).
A tracking number will be provided after shipment for your convenience in tracking your delivery progress.
III. Shipping Methods and Delivery Time
Standard Shipping: Estimated delivery time 5–10 business days
Express Shipping (if applicable): Estimated delivery time 3–7 business days
Actual delivery time may be delayed due to weather, peak shipping seasons, or force majeure events.
IV. Shipping Costs
Shipping costs are calculated based on order amount, delivery address, and selected shipping method. Please refer to the checkout page for the exact cost.
Free shipping is available on select orders (if applicable). V. Order Tracking
After your order is shipped, you can view the tracking number on the order page and check the real-time delivery progress on the corresponding carrier’s website.
VI. Address and Receipt
Please ensure that the shipping address and contact information you fill in are accurate and complete.
The buyer is responsible for any delivery failures or delays caused by incorrect addresses or incomplete information.
It is recommended to pay attention to the logistics information and sign for the package promptly within the estimated delivery time.
VII. Delays and Anomalies
Delivery may be delayed in the following situations:
Severe weather or natural disasters
Peak logistics periods during holidays or promotions
Security checks or other uncontrollable factors
If your package has not been updated for an extended period, please contact customer service for assistance.
VIII. Loss and Damage
If your package is lost or severely damaged during transit, please contact us immediately.
After verification, we will assist in reshipping or providing appropriate solutions.
IX. Terms and Conditions
These logistics terms and conditions apply to orders within the United States. We reserve the right to adjust them according to actual operating conditions, and updated information will be published on the platform.
If you have any logistics-related questions, please feel free to contact us through “Contact Us”.
